Legal Library Service
Prenax’s acquisition
In May 2008, Legal Library Services was acquired by Prenax. As these
things go, it was not a typical transaction in that the spirit underpinning the
deal was custodial rather than acquisitive. In other words, when Prenax bought
the business, the proud and international tradition built by Brian and Marian
Murray’s team of service excellence and product knowledge was carried forward
by Prenax. Indeed, the old LLS office in Somerset, UK now acts as Prenax’s UK
head office and the LLS team that helped build the reputation is still there –
working with their clients as they have done for many years. Furthermore, the
members of the Singapore-based team have been brought under the Prenax wing.
The international team servicing Australian and New Zealand customers is intact
and continues to offer services to ANZ law libraries as before.
In early 2010, the many legacy systems (all six of them) that had formed
the basis of LLS’s technology platform, and had, if truth be told, hampered
rather than enabled the team’s ability to service our clients, was replaced
with Prenax’s state-of-the-art software. The migration project was completed in
summer 2010.
Today, Legal Library Services is comprised within the Prenax brand but
maintains a separate customer service, account management and publisher
relations teams owing to the specialised nature of the business. The LLS
portion of the business does what it has done for over 25 years: providing
services to law librarians, legal administrators and fee earners. We supply
books, looseleafs, journals, research and grey material, newspapers and
electronic media as well as offering advice on content; telling our clients
where and when they can get it.
In October 2010, Prenax decided to open an office in Melbourne in order
to support our clients in Australia and New Zealand, as well as providing a
platform for further growth in the Oceania region.
In the same month, a new slick book ordering function was released to
our clients which was extremely well received.
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